Term and Conditions

1. Introduction

Welcome to Head Store! These Terms and Conditions govern your use of our website, proracquetshop.com, and your purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information during the registration and checkout process.
• Use the website only for lawful purposes and in accordance with these terms.
• Not engage in any activity that could harm the website or its users.

3. Product and Service Description

We offer a wide range of products including apparel, badminton gear, bags, grips, paddles, pickleball equipment, racquets, and shoes. All products are described as accurately as possible, but we do not guarantee that the descriptions are error-free.

4. Order and Payment Terms

Orders can be placed through our website using Visa, MasterCard, JCB, or PayPal. We process orders within 1-2 business days. Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days.
• Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days.

Payment is due at the time of order placement. We reserve the right to cancel any order for any reason.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Head Store and is protected by intellectual property laws. You may not use any content without our prior written consent.

6. Liability Limitations

Head Store is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased. Our liability is limited to the maximum extent permitted by law.

7. Returns and Exchanges

We accept returns and exchanges within 15 days of receipt. Items must be in their original condition, unworn, unused, and in their original packaging. Proof of purchase is required. Certain items are not eligible for return, including final sale items and personalized products.

For detailed instructions, please refer to our Shipping & Returns Policy.

8. Governing Law

These terms are governed by the laws of the United States, specifically the state of California. Any disputes will be resolved in the courts of San Diego, California.

9. Contact Information

If you have any questions about these terms, please contact us at: